Billing is an integral part of our everyday activities. Not only is it imperative the Client Services division bill accurately and timely, but doing so directly affects our Sales and Accounting divisions as well as the overall management of the agency.
To create uniform billing and reduce errors, all billing is done by the Account Associates or the Quest Department
AE or Marketing adds Q-BR activity code:
- Attaches document (invoice, installment schedule, or endorsement) via ETFile and/or TAM
- Provides clear instructions in notes
- Total premium including taxes is inserted in the Amount Box
- New & Renewal Billing is assigned to the Quest Team (QT)
- Endorsement Billing is assigned to the Account Associate
General Transaction:
- Select Transaction Code: NEW, REN, AUD, +EN, -EN
- Non commissionable amount are billed separately: CFE, SUR, STF, MVF. NYF, WCA
- Fill in Description: “11-12 Automobile Policy”
- Amount: Full premium
Installment Plan:
- Select Frequency
- Print Date – 30 days prior to inception date
- Due Date – Inception date
- Eff Date- Inception date
- Transaction: NIS – New Business Installments or RIS – Renewal Installments
- Fill in Description: “11-12 Property Policy &m& 15 Inst
- To include policy number type &p&
- Fill in Down Payment and Amount (Total Annual Premium)
Service Fee Billing
- Issuing Company: STE
- Billing Company: STE
- Transaction Code: AFN (New Fees) or AFE (Renewal Fees)
- Description: 2011 Agency Service Fee
- IMPORTANT: Check “Commissionable Box”
Surplus Lines Taxes and Fees
- Transaction Codes: SUR (Surplus Lines Tax) or STF (Stamping Fee)
- If Sterling is responsible for filing taxes, OVERRIDE billing company with proper billing company code: ELANY, for example
