All Insured & Carrier faxes, e-mails or telephone calls must be responded to within 24 hours.
Daily Workflow:
| Certificates | 1 Day |
| Auto / WC Suspension Notices | 1 Day |
| Auto Id Cards | 1 Day |
| Change Requests | 1 Day |
| Cancellation Notices | 1 Day |
| MVR’s | 2 Days |
| Endorsements | |
| Money | 2 Days |
| Non-Money | 21 Days |
| Audits | 4 Days |
| Recommendations | 5 Days |
| Policy Checking | 14 Days |
| Accountants Requests for Summaries | 14 Days |
Renewal Time-lines
See Renewal Process or the Client Service Plan for more details
