Transfer Account Meeting is scheduled with following persons in attendance:
- Current Account Executive & Associate AE
- New Account Executive & Associate AE
- Commercial Lines Manager
- Producer
Documents Required for Meeting:
Account Executive or Associate AE will provide copies of below for each attendee
- Summary of Insurance: – of Insurance with copies for all meeting attendees.
- Open Activities Log
- Contact Info: EPIC contacts will be updated to include both the Insured’s Contact info as well as the Underwriter’s Contact Info for each line of business.
Meeting:
- Summary is reviewed
- Open Items are reviewed
- Open Items are either assigned to new AE or if urgent then they are to be completed by current AE.
Post Meeting:
- EPIC is recoded to new AE including activities and all policy lines.
- Current AE sends email to all attendees stating who will complete open items.
- Current AE will complete urgent open items and notify new AE when they are completed
- Current AE calls insured to notify of account transfer to new AE
- New AE calls insured to introduce themselves AND sends out Account Transfer Letter in EPIC — Transfer Acct Letter (Over 10k) or Transfer Acct Letter (Under 10k).
