Human Resources

Contact List

• IT Department – Any issues with building access, computer issues, issues with remote access or email access from your phone, notification when traveling to gain access, suspicious emails etc. – In most cases an IT ticket via Help Desk is required.
• Corporate Services (specifically Sebally) – Any issues that are facility related. Office temperature, anything related to our Sterling space in the building, CLK building issues, setup for conference room meetings, LL conference room use – In most cases a Help Desk ticket is required.
• Corporate Services – Any supply requests you may have, or assistance with mailings in bulk or mailing of business related packages – A Help Desk ticket is required.
• Payroll – Any issues regarding your pay, (deductions, taxes, withholding), access to ADP – Donna Piccardo will assist.
• HR – Any issues regarding your benefits, PTO allocation/adjustments – Lauren will assist.
• HR and Corporate Services – We work together for any internal moves within our space – Lauren and Sebally will assist

• HR Polices, Processes and Procedures
• Clean Desk & Secure Printer Policy
• Sexual Harassment Complaint Form
• Federal Nondiscrimination and Anti-Harassment Policy
• Prevention Poster
• NY Hero Act
• Listen to the HERO ACT – Infectious Disease Designation
• Communicable Disease Policy
• Telecommuting Policy
• COVID-19 Policy – Employee Visitors
• New York Voting Leave
• Professional Designation Policy

• Click here to view all of our employee discounts.

• Education Approval Form (Tuition Reimbursement Form)

• Deduction Cost Guide
• Employee Handbook
• Notary List
• SterlingRisk Birthday List
• SterlingRisk Org Chart
• SterlingRisk Phone List
• SterlingRisk Phone List – By Department
• SterlingRisk Phone List – By Office
• Voicemail Greeting Script
• Woodbury Floor Plan

• 2025 Benefit Guide
• 401K Plan Summary Description
• BroadStreet 401(k) (Sterling & Sterling LLC) Plan Number #28021
• Fidelity Customer Service Number: 800-835-5097
• SterlingRisk Summary Plan Description
• SterlingRisk Health & Welfare Plan
• SterlingRisk Employer Paid Business Accident Travel Policy — Eligibility defined by policy class

Open Enrollment

• Open Enrollment Recording (Passcode: 9$Y&RL+#TS)
• Open Enrollment Presentation (Slide Deck)
• Frequently Asked Questions

New Hires

• New Hire Presentation

One Pass Select

• One Pass Select

SmithRx Pharmacy

• All Pharmacies Overview
• Amazon Pharmacy Overview
• Connect 360 Overview
• Generic Preventative List
• Mark Cuban Cost Plus Drugs FAQ
• Pharmacy Benefits FAQ
• Prior Authorization FAQ
• Smith Rx Formulary Lookup
• SmithRx Prescription Workflow
• SmithRx Specialty Pharmacy Overview

UMR Medical Summary of Benefits

• UMR High Plan
• UMR Middle Plan
• UMR Base Plan

UMR Medical Information

• UMR.com
• UMR Mobile
• Understanding Your EOB (Explanation of Benefits)
• Using Your ID Card
• UMR Preventative Care
• UMR Preventative Care – Women
• UMR Preventative Care – Kids

UHC Dental Summary of Benefits:

• Dental PPO – Base Plan
• Dental PPO – High Plan
• Dental Brochure

UHC Vision

• SterlingRisk Vision Summary
• Vision Brochure

Teladoc

• Getting Started
• Registration Guide

SmartConnect

• Getting Started with SmartConnect
• How to Connect
• Medicare Roadmap
• Retiring Soon? Here’s How to Prepare

Cancer Care

• CancerCARE Registration Link
• Welcome to CancerCARE
• What is CancerCARE
• CancerCARE FAQs

Husk Marketplace

• Husk Marketplace Flyer

LifeLock

• LifeLock Plan Summary Description
• LifeLock Onboarding & FAQs
• Lifelock Essential vs. Premier Plan
• Lifelock Benefit Plans Fact Sheet
• Lifelock Member Experience Guide

Mutual of Omaha

• Mutual of Omaha Privacy Notice
• Basic Employee Assistance Program
• Group Accidental Death & Dismemberment Certificate
• Group Accidental Death & Dismemberment Benefits Certificate Summary
• Group Voluntary Accidental Death & Dismemberment Certificate
• Group Voluntary Accidental Death & Dismemberment Benefits Certificate Summary
• Group Voluntary Short Term Disability Certificate
• Group Voluntary Short Term Disability Certificate Summary
• Group Long Term Disability Certificate
• Group Long Term Disability Certificate Summary
• Group Term Life Certificate
• Group Term Life Certificate Summary
• Group Voluntary Term Life Certificate
• Group Voluntary Term Life Certificate Summary
• New York Paid Family Leave

Colonial Life Plan Brochures

• Group Accident Plan (NY)
• Group Critical Care – Health Screening (NY)
• Group Critical Care Plan (NY)
• Group Medical Bridge – Emergency Room (NY)
• Group Medical Bridge – Health Screening (NY)
• Group Medical Bridge Plan (NY)

P&A

• FSA SPD

• Change of Status
• Access Request Form
• Remote Employee Travel Request Form

Click here to view all SterlingRisk available job openings.

• 2024 Years of Service Awards